Refund & Chargeback Policy

All NFT purchases are final.

Due to the irreversible nature of blockchain technology and digital asset transfers, we do not offer refunds, returns, exchanges, or cancellations once a purchase has been successfully completed and the NFT has been transferred or made available to the purchaser.

By completing your purchase, you acknowledge and agree that:

• You have carefully reviewed the NFT before purchasing.
• You understand that blockchain transactions are permanent and generally cannot be reversed.
• You are responsible for ensuring that the wallet address you provide is accurate and capable of receiving the purchased NFT.
• Once an NFT has been transferred to the wallet address provided during checkout, the transaction will be considered complete.
• Changes in cryptocurrency prices, NFT market values, or personal preference do not qualify for a refund.
• Blockchain network (“gas”) fees, payment processing fees, currency conversion fees, and other transaction-related costs are non-refundable.

Customers are solely responsible for providing a valid and compatible blockchain wallet address.

We are not responsible for NFTs or digital assets sent to an incorrect, invalid, incompatible, or inaccessible wallet address supplied by the purchaser. Please verify your wallet information carefully before submitting your order.

If you believe your NFT was not successfully delivered due to a technical issue, you must contact us within 7 calendar days of your purchase. Please include:

• Your order number
• Transaction ID or blockchain transaction hash (if available)
• Wallet address used during purchase
• A description of the issue

We will investigate all legitimate claims in good faith.

If we determine that the NFT could not be delivered due to an error caused by our platform, we may, at our sole discretion or where required by applicable law:

• Deliver the purchased NFT.
• Issue an appropriate refund.

If your NFT has been successfully delivered to the wallet address you provided, you agree to contact our support team before initiating a payment dispute or chargeback with your bank, credit card issuer, or payment provider.

Because blockchain transactions are permanent and ownership transfers immediately upon successful delivery, chargebacks filed after successful NFT delivery may be considered invalid.

If a chargeback is initiated, we reserve the right to contest it by providing evidence including, but not limited to:

• Blockchain transaction records
• Blockchain confirmation data
• Wallet transfer records
• Payment confirmation records
• Order history
• IP address and device information (where permitted by law)
• Website access and activity logs
• Timestamped purchase records
• Acceptance of our Terms of Service and this Refund & Chargeback Policy

To protect our customers and our business, we reserve the right to suspend or permanently terminate accounts, refuse future purchases, or take other appropriate action if we reasonably believe a customer has engaged in fraudulent activity, abuse of the chargeback process, or other misuse of our services.

Nothing in this section limits any rights or remedies available to us under applicable law.

Refunds will only be considered in the following circumstances:

• You were charged multiple times for the same purchase.
• A verified technical error on our part prevented delivery of the NFT and the issue cannot reasonably be resolved.
• A refund is required by applicable law.

Except for these limited circumstances, all NFT sales are final.

Nothing in this Refund & Chargeback Policy is intended to limit or exclude any rights that cannot be waived under applicable consumer protection laws. Where such laws require a remedy, those legal rights will apply.

If you have any questions regarding this Refund & Chargeback Policy or need assistance with your purchase, please contact us before initiating a payment dispute.

Email: support@olecheckout.com